Beginning April 1, 2024, Douglas County will switch to a new emergency alert system called Everbridge. The system is intended to be used for emergency alerts, such as evacuations, as well as potential safety hazards, such as boil water orders.
Everbridge is used by our neighboring counties, which creates uniformity in the region. Receiving emergency alerts can help people act quickly in an emergency.
When signing up, individuals can select how they would like to receive information, including on a cell phone, landline phone, email address, and by text message. Emergency alerts are shared in English and immediately translated into Spanish for Spanish-speaking users.
Douglas County formerly used AlertSense for emergency messaging. For users previously registered with AlertSense, their information will automatically transfer to Everbridge on April 1 but they will need to create a new username and password to sign in.
To sign up to receive emergency alerts, create an account with Everbridge Emergency Alert Program and include any addresses where you would like to be notified of nearby alerts (home, work, school, etc.).
“This new system will help us send alerts more efficiently,” said Sgt. Tim Scott of Douglas County Emergency Management. “It equips us with the tools to effectively communicate important information with the public during emergencies and other critical situations.”
Frequently Asked Questions
What is Everbridge?
As of April 1, 2024, Douglas County Emergency Management is now using the Everbridge Emergency Alert System. The system is intended to be used for emergency alerts, such as evacuations, as well as potential safety hazards, such as boil water orders. Emergency alerts are shared in English and immediately translated into Spanish for Spanish-speaking users.
Who can register for Everbridge?
Anyone can register for Everbridge, whether you live, work, or have family in Douglas County, the service is free of charge and available to you. You will need to list an address within Douglas County to be able to sign up to receive alerts. The information you provide is protected and will not be used for any other purpose.
How do I sign up for alerts?
Individuals are encouraged to sign up for Douglas County alerts using the online form. Or you can download the Everbridge mobile app and search for "Douglas County, WA." When signing up for Everbridge, you will enter the contact information you would like us to use in the event of an emergency and how you would like to receive alerts, including on a cell phone, landline phone, email address, and by text message.
I previously signed up for AlertSense. Will my account transfer over?
Yes. Users previously registered with AlertSense, the county’s former emergency messaging system, will have their information automatically transferred to Everbridge on April 1, but they will need to create a new username and password to sign in.
Learn more about Douglas County Emergency Management.